Empowering Minds Resource Center maintains a Performance Measurement and Management System (PMMS) that supports outcomes assessment, performance improvement and management decision-making. This system supports improvement of the organization’s operations and its service delivery system in order to ensure that it is meeting its mission, strategic goals and program objectives.

Indicators will be presented for six domains of performance. Domains will include acceptability, accessibility, effectiveness, efficiency, financial risk and health and safety. Input, process, and outcome indicators will include performance at the system, program, and client level.